Terrible UX of the Day: Thanks for the Panic Washington Healthplanfinder
I received the following automated email yesterday from Washington Healthplanfinder, our state’s insurance exchange: “Please log into your Washington Healthplanfinder account to view your Washington Apple Health Termination Notice notice.” And yes, “Notice notice” is theirs. Anyway, seeing the words “Termination Notice” sent me into panic mode, reading it as “Your insurance has been terminated, log […]